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Our Guarantee: We want you to be perfectly satisfied with your purchase from our company. If, for any reason, a selection does not suit you, please return the item within 30 days in its original, unaltered condition for a prompt refund or exchange. We will work with you to make the best fit possible on any item that has been customized. Please call and let help you.

Phone orders: For trouble free telephone ordering, you may call us TOLL FREE:
Mon-Fri, 8am to 4pm (PST)
1-800-817-4365 or 1-604-826-4365

Please have your credit card and completed order form ready for easy reference while placing your order. We can immediately confirm availability of items and advise of shipping dates. You will not be charged until your order is shipped.
We’ll give you good service, good advice, and answer any questions you might have.

Fax orders: If you find it more convenient, our fax line: 1-604-826-4333 is also available 24 hours a day.
Be sure to have completed you credit card information and daytime phone/fax or contact information on your form.

Mail Orders: If you prefer to pay by check or money order, complete the order form and mail to:

DisabledServicesClothing.com
#1 33225 1st Ave,
Mission, B.C., Canada
V2V 1G7

Download an order form here and then print it out

E-Mail Orders: You may place an order or contact us by e-mail at the following address:
orders@adressingneeds.com
Please make sure to include your name, address, and telephone number in all your e-mail correspondence. Never include your credit card information in your emails.

Easy Ordering Online: Use our online ordering system on our web site. View our catalogue and create an order in the shopping cart. We are online for your convenience twenty-four hours a day - seven days a week. Orders are then sent to us to process, we will contact you to verify.

Click here to go to our online shopping system

Customer Service: For inquiries about making an order, orders already placed, or for orders received, please call
1-800-817-4365 or 1-604-826-4365
Monday to Friday: 8:00am to 4:00pm PST

Method of Payment: We accept personal checks, money orders, PayPal, Visa, and MasterCard.
Please make checks out to: DisabledServicesClothing.com.
Sorry but we do not accept Charge on Delivery orders

Shipping: Orders for in-stock items are generally sent out within 3 days of receipt of payment and delivered within 10-14 working days. For custom/specialty orders or orders temporarily out of stock, you will be notified of any shipping delay exceeding three weeks. Shipment and Handling Charges are $8.95 for Canadian orders. For Rush delivery (2-3 business days), additional fees may apply. Additional charges may apply for packages weighing over 5 kg.

Foreign shipments: Shipments outside of Canada are subject to extra handling charges and fees. Duties, value added taxes, and postage expense for returns and exchanges are the responsibility of the customer. Please call or e-mail our customer service for more information.

Return and Exchanges: If you wish to return your purchase, follow the return instructions included with your shipping invoice. Returns should be sent by Canada Post. When returning a gift, please provide us with a name and address of the gift-provider. Returns of used, washed, or altered items are not accepted and return shipping costs are not refunded. However, If in any way your not fully satisfied with your product, please contact us. We are completely willing to work with you to make any additional adaptations.
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